At Chicandtrendy, we aim to provide you with the best shopping experience. If you're not completely satisfied with your purchase, our return and refund policy is here to assist you.
Returns

    You may return items within 30 days of delivery.
    All returned items must be in their original condition, unused, and in the original packaging.
    Free Return Shipping: We cover the cost of return shipping.

Non-Returnable Items

    Certain items may be excluded from returns, such as perishable goods, custom-made products, or items marked as "final sale."

How to Initiate a Return

    Contact us at contact@chicandtrendy.shop with your order details and reason for return.
    Once approved, we will provide a prepaid return shipping label.
    Package the item securely and send it back using the provided label.

Refunds

    Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    Approved refunds will be processed to your original payment method within 5-7 business days.
    Please note that it may take additional time for your bank or credit card company to process and post the refund.

Exchanges

At this time, we do not offer exchanges. If you need a different product, please return the original item for a refund and place a new order.
Damaged or Defective Items

If you receive a damaged or defective product, please contact us at contact@Hipastoc.com within 7 days of delivery with photos of the issue. We will resolve the matter promptly.
Contact Us

If you have any questions about our return and refund policy, feel free to contact us:

    Email: contact@chicandtrendy.shop
    Phone: +1 825-425-3927

Thank you for choosing Chicandtrendy!